CLAIMS

As a client of Affinity Brokers Ltd you’ll be able to make use of our professional claims consultancy. This is one of the most important areas of service we provide we pride ourselves on our ability to have your claims settled fast and efficiently.

Our claims consultancy service has been developed to give you the best possible help and assistance in the event of a claim. We want to save you time and expense, and give you the complete reassurance that comes with knowing you have the assistance of a professional specialist to help fight your corner should you ever need to make a claim.

The claims services we offer include:

  • General risk management advice on any business situation from which a potential claim to your insurers may arise.
  • Immediate telephone assistance available for when an incident occurs that could give rise to a property, liability or motor claim.
  • On-hand advice on evidence gathering to defend liability claims against you successfully – including those within the policy excess.
  • Practical help in compiling and presenting all claims including larger property and business interruption claims. A professionally qualified chartered loss adjuster will be personally assigned to prepare your claim and negotiate on your behalf.
  • A loss adjuster acting solely on your behalf who will discuss your claim, represent you, give you advice and present your evidence.
  • Access to a legal telephone ‘hotline’ for free advice on insurance claims, employment and general litigation matters. Solicitors are available, if the need arises, to give specialist advice at no charge.

The Affinity claims consultancy service is available to clients 24 hours per day, 365 days a year. To find out more please contact us on 0141 221 9344.