“We have been working with Affinity Insurance broker since last 5 years. We are very pleased to say that all team members are very positive and look after us very well. The response time is great. It is a wonderful experience to work with them and we will highly recommend their services.”
Financial Controller, United Wholesale Grocers Ltd
“Affinity Brokers handle multiple polices for us including Jewellers Block, property, travel and jewellery insurance at point of sale. We find their team to be reactive, efficient, knowledgeable and extremely helpful. Claims have been handled and settled in full on every occasion very promptly and efficiently without unnecessary delay. Affinity also provide us with “value added” services and advice above and beyond that you would expect of a normal insurance broker.”
Managing Director, ROX – Diamond & Thrills
“In 2012, having come to the end of a 5 year long term agreement with our existing insurer, we decided to speak to other insurers and brokers to see if we could improve on our renewal premium and simplify our policies and renewal process. I was impressed by Affinity and asked them to prepare a quote.
“The proposal from Affinity Brokers was comprehensive and met the range of cover required such as public liability, property, engineering, vehicle fleet, travel, computer etc. It also represented a significant saving on our existing premium. We have been with Affinity Brokers since then.
“At each renewal they have delivered on their promise of meeting our needs and getting the best deal for us and I am confident in their understanding of the Mackie’s business. They are quick and efficient at resolving any claims or queries and also keeping up with the growth of our business so that we are always covered.”
Finance Director, Mackie’s of Scotland
“I have known and worked with Affinity Brokers for the past five years and would not hesitate to recommend them. They are knowledgeable, responsive and supportive, and they offer relevant and imaginative solutions to what can sometimes be complex and difficult insurance issues.
“Never before have I worked with an insurance broker who has invested so much time and effort to get to understand our business. Scott and his team are professional and personable, and no request to them is ever too much bother. With Affinity we feel we have a true commercial partner who cares about us and adds value to our business.”
Finance Director, Baywater Healthcare
“Following a thorough independent tender review process of the Companies Insurance needs, the decision was taken to move to Affinity from one of the more globally recognised organisations.
“In moving from such a large organisation to a more personal innovative brokers, there was always the concern that the structure and professionalism would leave gaps in the insurance process, in particular in the event of a claim. That ‘concern’ could not be further from the truth – not only are Affinity innovative and personal, their claims handling procedures far outshine those of the larger organisations. Their knowledge of our business is first rate, and their attention to detail is second to none.
“Their handling of policies, claims, loss adjusters, insurers and underwriters is professional & knowledgeable at all stages of every process, leaving us fully informed and enabling our business to concentrate on what we do best.”
Group Finance Director & Company Secretary, Crerar Management Limited
“The great service and expert advice that Affinity deliver means I have absolute confidence that my business is protected should the worst happen. From their specialist knowledge of my industry to holding my hand through several losses it is clear that the team at Affinity understand my business and care about me and my company.
“I first put Affinity to the test when I suffered a substantial loss only days after appointing them. The following day Scott had flown down to meet with me and took control of the entire claim process; he even arranged an interim payment before I’d had a chance to pay the premium. They have proven to be a trustworthy partner and not just my insurance broker.”
Owner, Robert Gatward Jewellers